Calls for Service The Shelby County Sheriff’s Office receives hundreds of calls each day. Dispatchers in the Communications Division prioritize those calls into three categories. Calls with “life or death” circumstances are known as “Priority One” calls. “Priority Two” calls ask officers to respond to the crime scene as soon as possible without the use of any warning lights or sirens. “Priority Three” calls are to be answered at officers’ earliest convenience.
9-1-1 Use only for EmergenciesDial (901) 379-7625 to reach Non-Emergency Dispatch
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